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Marketing Research and Surveys
Client List

We provide the surveys, research and the recommendations for marketing, advertising and public relations campaigns. Additionally, as requested, we coordinate with corporate marketing departments or external agencies to help position the surveyed messages for the highest possible response.

We do not utilize focus groups, but instead conduct live one on one interviews (in person or on the phone) with the client's customers, prospects or both. We pride ourselves on surveying hard to reach publics (senior corporate executives, doctors, lawyers, etc) but have also conducted thousands of customer surveys as well.

What Do You Get?
Our product is real, useable information from the mind's of your publics, which enables you to increase response to advertising, marketing and public relations campaigns. Our focus and expertise is the technology of creating and executing surveys and providing strategic recommendations (positioning, branding, marketing and PR messages) that can be used by you and or other communication professionals (design and graphics people, public relations professionals) to enhance media response.

The company delivers its product to an extremely wide variety of industry segments as well as advertising and public relations agencies. Our client base is horizontal, not vertical.

Promotional Analysis
On Target Research will review your current and past promotional and marketing efforts, and conduct an "exterior" analysis of these. This analysis will help you determine exactly which actions have been successful, which have not, and what can be done to improve the response to all of your promotional activities.

You may find a very high-profit potential product that you can market and sell right now.

Competition Research
We will research what your competition is doing to market and sell products or services that you currently sell or are considering selling. We will investigate several issues for you regarding your competition, including:

What are their successful sales actions?
What are their secrets to getting new customers?
Who are the leaders in the industry?
How do they sell their products?
What is their pricing?
What is their positioning in the market?
How would you best sell against them?
What do their customers think of them?
What motivates customers to buy the competition's products or services instead of yours?


Survey Services

Market Development Research (finding buyers for product)
We will find out for you which "public" is likely to buy your product and which won't. We can also find out for you which of several "publics" or marketplaces are the best for you to address in your marketing.

Potential Customer Needs and Wants Research
Using in-depth, one on one marketing research surveys, we will find out what your targeted buying public wants, needs or would consider valuable about your product or service.

We will find the "buttons" from your prospective customers' own words that you will be able to use to increase the response to your marketing activity. You will know the proper message and the proper emotional framework in which to communicate, so your prospective customers will come to you instead of your competition! You will know exactly what will make your prospects buy from you!

Current Customer Needs and Wants Research
Do you know what your customers, clients or patients think of you and your company or practice? Did you know that this can affect your income and future sales?

What specifically motivated them to buy from you in the first place? Would they do so again? Why or why not? We also find out what causes you to lose customers if you do, and how to correct this.

And we will find out for you how to get your customers referring your business to others. This is information that can increase your sales and income dramatically.

The "No Sale" Package or "Why didn't you sell him?"
We will survey people who were "pitched" by your company but did not close. By surveying that public we will find out specifically why you didn't get the sale, and if the person later bought from someone else, why they bought elsewhere. Most businesses never know why "the one that got away" did get away. Now you will know. We will present the exact action you should take to close your hot prospects next time. You might even get a second chance at "the one that got away".

Market Studies / Surveys on Your Product or Service
We will research past studies and/or surveys on the product or service which you are marketing. What have past marketing studies shown about the potential of this product or service? What has worked and what hasn't?

Positioning Surveys
Your products have a position and that position comes from the mind of your customers or prospects. How exactly should you position your products, services, and company in your marketplace so as to "own" it? We'll give you the surveyed answer to this question to fit YOUR company, product, service or practice.

Ethnic Surveys
Your company is at risk if you are attempting to sell in an area where you do not know the ethnic values. Surveying the principal ethnic group or groups which comprise your potential and/or current customers, we will determine what these people value about your products or services from their cultural perspective. Then and only then will you know the "buying" buttons of your potential and/or current customers.

Branding
Your product or service should have a name which encourages your potential customers to buy it and which is easily remembered. Your name should also communicate what you do. We will utilize marketing research technology to work out several possible names for your service(s) and/or products(s) and then survey these names to determine which ones interest your potential customers most, and help "create want" for your service(s) and/or products(s).

Prices
As all of our market research work is customized to our individual clients, our fees are based on customized rates for the type of services required. Please fill out a feedback form in the 'Contact Us' page for more information and a free quote.

Promotional items and other additional services are priced separately.

 

Testimonials:


"Your research - broadly gathered, accurately tested, deeply and widely analyzed, and clearly communicated to the client - reflects a level of excellence to which other research firms should aspire. For our current major client, it has provided critical new understanding of his target audience groups. It has brought new insights into his business, upon which his entire enterprise can prosper in coming years.

You communicate your data in complete detail, while keeping the fundamental meaning of the data clear and focused for the client. This is more than science, it is art."

C. Jackson Bain, President
Bain and Associates, Inc.

Communications Counselors
Alexandria, VA


"It has been a few months since you performed the market research work for us, so I write this with a very good appreciation of the benefits of the work. In launching our new company, I considered one of the most important things we would do is brand and position the company. Your work to help us get into the minds of our customers and prospects really pinpointed - with precision - what our brand should represent. And the rest fell in place from there.

Looking back, I feel confident that we have hit on a position and brand that impinges on our public and will have lasting value. I look forward to continuing to work with you as we build our company."

Mike Driessen
Experio Solutions

Executive Vice President
Dallas,TX


The survey of business travelers and corporate travel planners that your company did for us really "peeled the onion" on what these publics need and want from a hotel in the way of technology. In addition, the positioning that grew out of your research was nothing short of stellar! We now have a strategically researched, laser-like position that will dramatically assist us in rolling out our new brand.

Best Regards,
Jeffrey L. Donner, President
Matrix Lodging, LLC


"You followed through as promised and the information the hotel received was detailed, accurate and objective. The information and insight was worth every penny. I have already used this information to take corrective action in our need areas and as a training tool to educate my associates."

Scott M. Ragatz, General Manager
Courtyard by Marriott

Norwalk, CT


"From a financial analysis of our company, we discovered that your research saved our firm over $300,000 ...To say that we are 'happy clients' is an understatement."

Robert Cefail, President
Robert Cefail & Associates

Telecommunications Company
Clearwater, FL


"Our promotional mailings are getting approximately twice as many responses since we implemented the findings of the survey. The best, however, is the confidence I have that any promotion we use that is based on this survey will have similar results. Thanks for all your help."

Sarah Downey, VP Public Relations
The Durable Slate Company
Columbus,OH


"My company, which was in a confused state less than a year ago, is now a profitable corporation. This has a lot to do with a thorough and easy to understand marketing plan developed by you."

Craig Taylor, President
Craig Taylor Clothing


"My business is expanding continuously since the surveys have been done and implemented. ..Our fliers have a much better return and the new customers just seem to keep coming day after day. Our business has gone into a higher and much more viable range and at this time is still climbing. "

Royce Quimby, Owner
Pizza Gallery, Inc

Bloomington, MN


"Our goal was to sell the product with direct response, via a 30-minute infomercial. We hoped to determine the elements that were our effective selling points... Your staff designed a program specific to our requirements by sampling a 'test' video on a TV screen... You guided us on the style of questioning and inquiry that resulted in key words that had a real value in communicating our message. We would not have thought that 'convenience' would be a key selling word and yet it proved to be a connection that almost every woman could make between busy lifestylesand make-up products."

Terri Hartman
ColorWorks Make-Up Products

North Hollywood, CA

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